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Estate Treasures Senior Resource Group
Legal

Privacy Policy

Last Updated: June 22, 2026

1. Introduction

Estate Treasures Senior Resource Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and senior care needs provided when you request a consultation, submit an application, refer a family, or contact us.
  • Communication Data: Records of communications with us, including SMS/text messages, emails, and phone calls.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and referring URLs.

3. How We Use Your Information

We use your information to:

  • Provide and manage senior care advisory and placement services
  • Respond to your inquiries and consultation requests
  • Send appointment reminders and care updates via SMS/text message
  • Send promotional offers and marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS / Text Messaging Policy

By providing your phone number and opting in, you consent to receive SMS/text messages from Estate Treasures Senior Resource Group regarding:

  • Appointment confirmations and reminders
  • Care status updates and advisor follow-ups
  • Promotional offers and care resources (with your consent)

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at 949-676-2447 or info@estatetreasuressupport.com.

We will not sell, rent, or share your phone number or opt-in information with third parties for their marketing purposes. Your consent to receive SMS messages is not a condition of receiving our services.

Carriers are not liable for delayed or undelivered messages.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve your experience and analyze site usage. These may include:

  • Essential Cookies: Required for basic website functionality such as page navigation and form submissions.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
  • Marketing/Tracking Pixels: Used to measure the effectiveness of our advertising campaigns and deliver relevant content.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to the use of cookies as described in this policy.

6. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., CRM platforms, scheduling software, SMS delivery providers).
  • Legal Requirements: When required by law or to protect our rights.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

9. Contact Us

If you have questions about this Privacy Policy, please contact us: